StreamEdgeSolutions

Legal

Disclaimer

The honest limits of what we can promise. Read this before buying anything whose value depends on an outcome rather than on the work itself.

Last updated: 24 August 2026

These policies are the standard basis on which we sell and engage clients. They are not legal advice, and they are not a substitute for advice on your own circumstances. Where you have signed an individual client agreement with us, that agreement takes precedence over anything on this page. We recommend you take your own advice before entering any significant commitment.

We promise the work. We cannot promise the result. Everything on this page follows from that one distinction. Where an outcome depends on markets, competitors, customers or a platform we do not control, we will tell you what we will do and what we expect — and we will not dress an expectation up as a guarantee.

This disclaimer forms part of our Terms & Conditions and applies to this website and to everything we deliver.

1. What we do promise

So that the rest of the page is read in context, here is what we do stand behind:

  • The work will be carried out with reasonable skill and care by people who know how to do it.
  • It will match the scope described on the product page or in your written proposal — including the “what is not included” list, which is part of that description.
  • Where delivered work does not match that scope, we put it right at no extra charge, and refund it if we cannot. See our Refund & Cancellation Policy.
  • We tell you about a problem before it becomes your problem.

2. No guaranteed business results

We do not guarantee any commercial outcome, and no one at Streamedge Solutions Limited is authorised to promise one. That includes a level of revenue, a number of leads or enquiries, a conversion rate, a volume of traffic, a cost saving, a productivity gain or a return on your investment.

Those outcomes depend on your market, your pricing, your competitors, your product, your sales follow-up, the economy and plain timing — none of which we control and most of which we cannot even see. A well-built system makes a good outcome more likely. It does not make it certain.

Any figure we mention in conversation about what similar work has achieved elsewhere is context, not a forecast, and it is not a term of your contract. If a number matters to you, get it into the proposal in writing before you buy — and expect us to say no to guaranteeing it.

3. SEO and marketing outcomes

Search and marketing results are decided by companies that are not us and do not consult us.

  • Search engines change their ranking systems constantly and without notice. A page that ranks well one month can fall the next because the algorithm changed, not because the work got worse. No one can guarantee a ranking position, and anyone who does is guessing or lying.
  • Indexing is not ours to grant. We can make a site technically correct, fast, crawlable and correctly submitted. Whether and when a search engine indexes it is the search engine’s decision.
  • Advertising platforms change costs, rules and approvals on their own schedule. Ad costs move with competition. An account or an ad can be disapproved by an automated review with no appeal we can win for you.
  • Social platforms change reach and distribution. Organic reach policies are theirs to change and they do.
  • SEO takes time and is not linear. Meaningful movement is typically measured in months, and progress is rarely a straight line.

What we do commit to is measurement: telling you what was done, what moved and what did not, in numbers rather than adjectives, so you can decide whether to keep spending.

4. AI output

Anything an AI tool produces must be reviewed by a competent human before it is used, published, sent or relied on. This applies to every AI feature we build, configure or integrate for you.

  • AI systems make confident mistakes. They invent facts, citations, figures, names and quotations that look entirely plausible. Fluency is not accuracy.
  • AI output is not professional advice of any kind — legal, medical, financial, tax, regulatory or safety — and must not be presented to anyone as if it were. See section 7.
  • Results are not reproducible. The same input can produce different output on different days, and model providers change or retire models without notice, which can change the behaviour of a system that was working.
  • Models carry bias from their training data. Do not use AI output to make decisions about individuals — hiring, credit, discipline, eligibility — without human judgement and a documented process. This is also required by our Acceptable Use Policy.
  • You are responsible for what you publish or send. Once AI-assisted content goes out under your name, it is your content, whatever produced the first draft.
  • Ownership and training terms belong to the AI provider. What a provider does with the data you send it, and what rights you have in what it returns, are set by that provider’s terms. We will tell you what they say; we cannot change them.

Where we build an AI system for you, human review is designed into it. Removing that review step afterwards is your decision and your risk.

5. Automation and third-party platforms

An automation is only as available as the systems it connects. Every integration we build depends on platforms we neither own nor influence, and those platforms:

  • go down, sometimes for hours, on their own schedule;
  • change or deprecate their APIs, sometimes with short notice and sometimes none;
  • change their pricing, their free tiers and their rate limits;
  • change their policies about what may be automated, and withdraw access to features that were previously open;
  • suspend accounts, sometimes automatically and sometimes wrongly;
  • require approvals — for messaging templates, app reviews, verification — that they grant on their own timetable, or refuse.

We are not responsible for a third party’s availability, performance, pricing, policies or decisions, and a change at their end is a change of circumstances rather than a failure to deliver by us. Where one breaks an automation we built, we will tell you promptly, say what the options are, and quote for the rework if rework is needed.

Where an automation depends on a platform approval, the listing says so — and the approval time is theirs, not ours.

6. Security work

Security work reduces risk. It cannot eliminate it, and we will not claim that it does.

  • A review, hardening exercise or scan reflects the systems as they were configured at the time it was carried out. Systems change, and a finding-free report is not a certificate of safety.
  • No assessment finds every vulnerability. New ones are discovered in widely used software every week, including in software that was correctly configured yesterday.
  • Most breaches involve people rather than code — a reused password, a convincing phishing email, an over-privileged account. Those risks sit with your team’s practices, not with our configuration.
  • We hold no security certification and we do not claim to hold one. We do not certify your systems as compliant with any standard, and nothing we deliver should be presented to a customer, insurer or regulator as such a certification.
  • Keeping systems patched after we leave is your responsibility unless you hold an active support plan with us that covers it.

What we do promise is honest reporting: if we find something serious we tell you plainly, and if a system cannot be made safe within the budget available we say so rather than performing security theatre.

7. Nothing here is professional advice

Nothing on this website, in our proposals, in our documentation or in anything our systems generate is legal, financial, tax, accounting, regulatory, insurance or medical advice. We are a technology business. We are not qualified to give that advice and we are not giving it.

Concretely, that means:

  • Building a system that processes personal data does not make us your data-protection adviser, and our building it is not confirmation that your processing is lawful.
  • Building an ecommerce store or a payment integration is not advice on your tax position, your licensing, or the consumer law that applies to your sales.
  • A template, checklist, policy skeleton or generated document we provide is a starting point for you to have reviewed by someone qualified — never a finished legal document.
  • Our own policy pages, this one included, are the terms we offer. They are not vetted advice for your circumstances and should not be copied for your own business.

Take your own professional advice on anything that carries legal, financial or regulatory consequences. Where a project genuinely needs it, we will tell you — and we would rather say so early than watch it become a problem.

8. Website content, pricing and examples

  • We work to keep this site accurate and current, but we do not warrant that everything on it is complete, current or error-free. Product descriptions, timeframes and prices change.
  • A price marked “from” is a starting point for the simplest version of that work, not a prediction of what your version will cost.
  • Timeframes are working estimates from the point the delivery clock starts — see the Delivery & Fulfilment Policy.
  • Portfolio and example work shows what has been built. It is not a promise that similar work will produce a similar commercial result for you.
  • Illustrations, diagrams and screenshots on this site are representations of how something works, not literal depictions of what you will receive.
  • This site carries no customer ratings, review scores or sales counters, because there is no review system behind it. Any such number would be fabricated, so none is shown.
  • Where an obvious pricing error appears, we are not obliged to supply at that price — see our Terms.

10. Estimates and timeframes

Timeframes we publish or quote are estimates based on the agreed scope and on your input arriving when we ask for it. They are not fixed deadlines unless a proposal expressly makes a date binding — and where it does, that is a specific commitment we have priced for, not a default.

An estimate assumes no significant change of scope, no extended wait on your side, and no third-party approval taking materially longer than usual. Where one of those happens, the estimate moves and we tell you.

11. Contact

If anything on this page is unclear, or if you have been told something by us that appears to conflict with it, ask before you buy: info@streamedgesolutions.com. A written answer from us beats an assumption every time.

Contact us