Service
Software needs attention after launch. Our support arrangements keep websites and applications patched, monitored and working, with a defined route for reporting problems.
What is included
Core and plugin updates, backups, uptime checks, security patching and content changes.
Dependency updates, bug fixes and small enhancements to applications already in production.
Investigating and resolving faults across applications, hosting, email and integrations.
Scheduled updates applied in a staging environment first so production is not disrupted.
Availability, error and performance monitoring with alerting to the right person.
Diagnosing and fixing slow pages, slow queries and resource bottlenecks.
Our approach
Buy online
Monthly plans covering updates, patching, restore-tested backups, monitoring and an agreed allocation of change requests.
Security · Assessment
A read-only review of one website and its hosting, written up and ranked by risk
Price
$349one-off
Security · Assessment
Tool-led scanning of one web application, with every finding checked by a person
Starting from
$599one-off
Security · Hardening
The fixing job: headers, permissions, versions and configuration put right
Starting from
$499one-off
Every package above states what you get, how it reaches you and how long it takes before you pay. Need something outside them? Request a custom quote — we would rather scope it properly than sell you the nearest fit.
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Learn moreEvery package lists exactly what you get, how it reaches you and how long it takes — before you pay. If nothing fits, ask for a quote and we will scope it in writing.