StreamEdgeSolutions

Cloud & IT Solutions · Ongoing

Website Monitoring

Know quickly if your website goes down. One website, monthly.

Subscribe

$49USD per month

Recurring plan. Cancel before the next renewal to stop it.

The four questions this page answers

  1. 1

    What you buy

    A monthly subscription covering one website: we check continuously that it is up, loading correctly and serving a valid certificate, and email your team when any of that changes. Nothing is installed on your server.

  2. 2

    What you get

    3 deliverables, listed in full below

    • Active monitoring on one website
    • Alerts configured to your nominated contacts
    • A written monthly uptime summary
  3. 3

    How it is delivered

    Managed Subscription

    An ongoing remote service that runs each period until you cancel it in writing.

    SUBSCRIPTION

  4. 4

    How long it takes

    Active within 2 working days of payment

    Measured from the point everything under “what we need from you” is with us, not from the moment you pay.

Uptime and performance monitoring with alerting — illustrative concept, not a screenshot of a client system
Uptime and performance monitoring with alerting. Illustrative interface concept — not a screenshot of a client deployment.

What is this, in plain English?

A monthly subscription covering one website: we check continuously that it is up, loading correctly and serving a valid certificate, and email your team when any of that changes. Nothing is installed on your server.

A recurring plan, billed monthly and cancellable before the next renewal. It is the lightest monitoring option we offer: uptime, page load time, certificate expiry and broken-page detection, checked from several locations, with alerts to the contacts you nominate and a written uptime summary each month.

The problem it solves

Your site was down for six hours overnight and you only found out from a customer.

If that does not describe you, this is probably the wrong product. Tell us and we will point you at a better fit rather than sell you the nearest one.

What you get

The concrete things that exist at the end and that you own.

3 deliverables

  • Active monitoring on one website
  • Alerts configured to your nominated contacts
  • A written monthly uptime summary

What's included

The work covered by the figure in the buy box, at no extra cost.

  • Uptime checks from multiple locations
  • Page load time tracking
  • TLS certificate expiry alerts
  • Broken page and error detection
  • Email alerting
  • Monthly summary

Not seeing something you expected? Check what you are not buying before you order.

What does it do?

Everything listed here is delivered as part of this product. Nothing on this list is aspirational.

  • Uptime checks from multiple locations
  • Page load time tracking
  • TLS certificate expiry alerts
  • Broken page and error detection
  • Email alerting
  • Monthly uptime summary

How it works

The delivery sequence from order to handover.

  1. 1

    Add your pages

    Key pages configured for checking.

  2. 2

    Set the schedule

    Check frequency and alert thresholds.

  3. 3

    Alert

    An email goes to your nominated contacts as soon as a check fails.

  4. 4

    Report

    A written monthly summary of uptime and incidents.

Delivery & fulfilment

Stream Edge Solutions ships nothing. Every package on this site is carried out and handed over remotely — this is exactly what happens after you order.

SUBSCRIPTIONHow this is delivered
  1. 1We confirm what is coveredWe agree exactly which systems the plan covers and the access we need to look after them.
  2. 2We set the plan up remotelyMonitoring, alerting, backups and the maintenance schedule are configured by our team. This part is a one-off remote setup.
  3. 3It runs, and we reportThe work is carried out through each billing period and reported to you. The plan continues, period after period, until you cancel it.

An ongoing remote service that runs each period until you cancel it in writing. Typical turnaround: Active within 2 working days of payment.

Delivery method
Managed Subscription
Expected delivery time
Active within 2 working days of payment
Measured from the point everything under “what we need from you” is with us — not from the moment you pay.

Full detail of how work is handed over, what happens if requirements are outstanding and how order records are kept is in the Delivery & Fulfilment Policy.

What we need from you

Nothing starts until these are in place, and the turnaround above is measured from that point — not from the moment you pay.

  • The address of the website to be monitored, and the key pages to check
  • Named alert recipients and their email addresses

Who this is for

  • Any business with a live website
  • Businesses relying on web enquiries
  • Anyone without server monitoring
  • Teams that want a low-cost safety net

Business needs this addresses: Improve IT infrastructure

What's not included

Just as plainly as the list above: the things this package is not.

  • Fixing whatever the monitoring finds — remediation is billed separately or covered by a support plan
  • Server-level resource monitoring such as disk and memory (see Server Monitoring)
  • Additional websites — this plan covers one site; buy a plan per site
  • Out-of-hours or guaranteed response times — no availability SLA is offered with this plan

Anything outside the scope above is quoted separately, in writing, before it is carried out. Nothing is added to your bill without your agreement.

Compare monitoring plans

Both watch continuously and alert a human. The difference is what is being watched.

Compare monitoring plans: Server, Website
FeatureServerFrom $99 per monthSubscribeActive within 3 working days of paymentWebsite$49 per monthSubscribeActive within 2 working days of paymentViewing
What is monitoredServers (priced per server)One website
Checks performedUptime + resourcesUptime + load + TLS
Alert channelsEmailEmail
ReportingMonthlyMonthly
Restore testingQuarterlyNot included

FAQs

How is this different from Server Monitoring?

This watches the site from the outside — is it up, is it fast, is the certificate valid. Server Monitoring watches from the inside, including disk, memory and error rates. Businesses running their own server usually want both.

Refund & cancellation

How this plan is cancelled, and what happens to money already paid.

Cooling-off before work starts
You have 7 days after ordering to cancel while work has not yet begun. Up to 25% may be retained to cover scoping and scheduling already carried out.
Cancelling this plan
It continues, period after period, until you cancel in writing. A monthly plan needs 30 days' notice. The service runs to the end of the period you have already paid for.
Work already done
Once delivery has started, refunds are assessed against the work completed and the deliverables already handed over — the list under “what you get” above is what that assessment is made against. Approved refunds are processed within 14 days.
If we cannot deliver what is described here
You are refunded. The scope on this page is the scope we are held to, which is exactly why the exclusions above are stated before you buy rather than after.

The full terms, item type by item type, are in the Refund & Cancellation Policy — see subscriptions. How the work reaches you is covered by the Delivery & Fulfilment Policy.

Not sure this is the right product?

We would rather point you at the right thing than sell you the nearest one. Ask us before you buy — no obligation.

Ask a questionRequest a custom quote

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