StreamEdgeSolutions

Software & Business Systems · Customer systems

CRM System

Customers, leads, pipeline and follow-ups in one place.

Buy now

From$2,500USD one-off

One payment. Work starts once we have confirmed your requirements.

The four questions this page answers

  1. 1

    What you buy

    A build service: we develop a CRM shaped around your own sales process — customers, leads, pipeline stages, activity history and follow-up reminders — so nothing depends on one person remembering to call someone back. Built and deployed remotely.

  2. 2

    What you get

    6 deliverables, listed in full below

    • A CRM built to your sales process and deployed to your hosting
    • Your existing contacts imported
    • User accounts and permissions
    + 3 more
  3. 3

    How it is delivered

    Remote Setup

    Carried out remotely by our team. Nothing is posted and no one visits.

    REMOTE SERVICE

  4. 4

    How long it takes

    9–14 weeks

    Measured from the point everything under “what we need from you” is with us, not from the moment you pay.

A CRM showing customers, a sales pipeline and follow-up tasks — illustrative concept, not a screenshot of a client system
A CRM showing customers, a sales pipeline and follow-up tasks. Illustrative interface concept — not a screenshot of a client deployment.

What is this, in plain English?

A build service: we develop a CRM shaped around your own sales process — customers, leads, pipeline stages, activity history and follow-up reminders — so nothing depends on one person remembering to call someone back. Built and deployed remotely.

You pay once and we build the CRM around your actual sales stages rather than a generic pipeline. Contacts, stages, activity history and follow-up reminders, with reporting that reflects how you really forecast. Delivered in reviewable milestones, with your existing contacts imported and user accounts set up before handover.

The problem it solves

Leads live in inboxes and notebooks. When someone is on leave, their pipeline is invisible, and follow-ups quietly stop happening.

If that does not describe you, this is probably the wrong product. Tell us and we will point you at a better fit rather than sell you the nearest one.

What you get

The concrete things that exist at the end and that you own.

6 deliverables

  • A CRM built to your sales process and deployed to your hosting
  • Your existing contacts imported
  • User accounts and permissions
  • Reporting views
  • Source code and written documentation
  • 90 days of warranty

What's included

The work covered by the figure in the buy box, at no extra cost.

  • Contact and organisation records
  • Configurable pipeline stages
  • Task and reminder system
  • Activity logging
  • Pipeline reporting
  • Contact data import

Not seeing something you expected? Check what you are not buying before you order.

What does it do?

Everything listed here is delivered as part of this product. Nothing on this list is aspirational.

  • Customer and organisation records with full history
  • Lead capture and qualification
  • Sales pipeline configured to your stages
  • Task and follow-up reminders
  • Notes, calls and meeting logs
  • Pipeline and performance reporting
  • User accounts with permissions

How it works

The delivery sequence from order to handover.

  1. 1

    Customer records are created

    Manually or captured from your website enquiry form.

  2. 2

    Leads are organised

    Qualified and assigned to an owner with a next action.

  3. 3

    Sales activity is tracked

    Calls, meetings and quotes logged against the record.

  4. 4

    Follow-ups are managed

    Reminders fire so nothing is dropped.

  5. 5

    Reports provide visibility

    Pipeline value, stage conversion and team activity.

Delivery & fulfilment

Stream Edge Solutions ships nothing. Every package on this site is carried out and handed over remotely — this is exactly what happens after you order.

REMOTE SERVICEHow this is delivered
  1. 1We confirm requirementsWe read what you sent with the order, come back in writing with anything missing, and agree the scope before any chargeable work starts.
  2. 2We build and configure remotelySetup, configuration and testing are done by our team over a remote connection — on your systems or on ours, whichever the package specifies.
  3. 3We hand it overYou receive the working setup, the credentials, the documentation and a walkthrough. Everything built for you is yours at handover.

Carried out remotely by our team. Nothing is posted and no one visits. Typical turnaround: 9–14 weeks.

Delivery method
Remote Setup
Expected delivery time
9–14 weeks
Measured from the point everything under “what we need from you” is with us — not from the moment you pay.

Full detail of how work is handed over, what happens if requirements are outstanding and how order records are kept is in the Delivery & Fulfilment Policy.

What we need from you

Nothing starts until these are in place, and the turnaround above is measured from that point — not from the moment you pay.

  • Your current sales stages, written down with what each one means
  • Existing contact data as a structured export (CSV or spreadsheet)
  • A sales lead available on calls to settle process questions
  • Your own hosting account, or authority for us to recommend one

Who this is for

  • SMEs with a sales team
  • Professional services firms
  • Businesses with long sales cycles
  • Teams outgrowing spreadsheets

Business needs this addresses: Manage customers

What's not included

Just as plainly as the list above: the things this package is not.

  • Email inbox synchronisation unless bought as the add-on
  • Marketing automation (see the automation packages)
  • Telephony integration
  • Hosting costs, paid to your provider directly

Anything outside the scope above is quoted separately, in writing, before it is carried out. Nothing is added to your bill without your agreement.

Compare business systems

These are different systems rather than tiers of one product. Compare them by what they are built to run.

Compare business systems: Business Management, CRM
FeatureBusiness ManagementFrom $2,500 one-offBuy now10–16 weeks to first releaseCRMFrom $2,500 one-offBuy now9–14 weeksViewing
Primary focusWhole businessSales and customers
UsersUnlimited (scoped)Unlimited (scoped)
ReportingDashboardPipeline
IntegrationsOptionalOptional
Typical timeline10–16 weeks9–14 weeks

FAQs

Can the CRM be customised?

Yes — that is the point of building rather than buying. Fields, stages and reports are shaped to your process during discovery, and further changes are quoted as small pieces of work.

Can it integrate with another system?

Yes, where the required integration is technically supported by that system. We check feasibility before quoting it.

Can additional users be added?

Yes. There is no per-user licence fee because you own the system — additional accounts cost nothing beyond the infrastructure they use.

Refund & cancellation

What happens if you change your mind, and what happens to money already paid.

Cooling-off before work starts
You have 7 days after ordering to cancel while work has not yet begun. Up to 25% may be retained to cover scoping and scheduling already carried out.
Work already done
Once delivery has started, refunds are assessed against the work completed and the deliverables already handed over — the list under “what you get” above is what that assessment is made against. Approved refunds are processed within 14 days.
If we cannot deliver what is described here
You are refunded. The scope on this page is the scope we are held to, which is exactly why the exclusions above are stated before you buy rather than after.

The full terms, item type by item type, are in the Refund & Cancellation Policy. How the work reaches you is covered by the Delivery & Fulfilment Policy.

Not sure this is the right product?

We would rather point you at the right thing than sell you the nearest one. Ask us before you buy — no obligation.

Ask a questionRequest a custom quote

Related products

Others that solve nearby problems, in case this is not quite the right fit.

Or see all 19 in Software & Business Systems.

Contact us