E-commerce Solutions · Ongoing
Monthly cover for a shop taking orders: updates, test orders, backups and changes
$199USD per month
Recurring plan. Cancel before the next renewal to stop it.A monthly subscription for a store that is live and selling. Each month we apply platform and plugin updates, run test orders through the checkout, verify that the backups restore, work a small allowance of catalogue changes and send you a health report. It renews monthly until you cancel.
5 deliverables, listed in full below
Managed Subscription
An ongoing remote service that runs each period until you cancel it in writing.
SUBSCRIPTION
Active within 5 working days of onboarding, then ongoing each month until cancelled
Measured from the point everything under “what we need from you” is with us, not from the moment you pay.
A monthly subscription for a store that is live and selling. Each month we apply platform and plugin updates, run test orders through the checkout, verify that the backups restore, work a small allowance of catalogue changes and send you a health report. It renews monthly until you cancel.
A shop breaks differently from a brochure site: a plugin update can quietly break the payment step, and nobody finds out until the day sales stop. This plan adds the store-specific checks the Website Care Plan does not carry, on top of the same updates, backups and reporting.
Your store is live, its updates are months overdue, and the way you would learn that checkout is broken is a customer emailing to say the pay button does nothing.
If that does not describe you, this is probably the wrong product. Tell us and we will point you at a better fit rather than sell you the nearest one.
The concrete things that exist at the end and that you own.
The work covered by the figure in the buy box, at no extra cost.
Not seeing something you expected? Check what you are not buying before you order.
Everything listed here is delivered as part of this product. Nothing on this list is aspirational.
The delivery sequence from order to handover.
We inventory the store, its plugins, its payment integration and the real state of its backups.
Outstanding updates applied, monitoring installed, a restore tested and one order run end to end.
Updates applied to a staging copy, checked there, then released to the live store.
Automated test orders run weekly and raise an alert if the path from cart to confirmation fails.
Catalogue requests handled within the monthly allowance, oldest first.
A written monthly health report, including anything we chose not to update and why.
Stream Edge Solutions ships nothing. Every package on this site is carried out and handed over remotely — this is exactly what happens after you order.
An ongoing remote service that runs each period until you cancel it in writing. Typical turnaround: Active within 5 working days of onboarding, then ongoing each month until cancelled.
Full detail of how work is handed over, what happens if requirements are outstanding and how order records are kept is in the Delivery & Fulfilment Policy.
Nothing starts until these are in place, and the turnaround above is measured from that point — not from the moment you pay.
Business needs this addresses: Sell online, Improve IT infrastructure
Just as plainly as the list above: the things this package is not.
Anything outside the scope above is quoted separately, in writing, before it is carried out. Nothing is added to your bill without your agreement.
The Website Care Plan covers updates, backups, uptime and two hours of content changes on a site. This adds what only a shop has: weekly test orders through the live checkout, verification of the payment integration after every update, staging before release because a broken shop loses money while it is down, and three hours aimed at catalogue work. If you sell online, the cheaper plan leaves your checkout unwatched.
No. Your merchant account is held with your own licensed payment provider, in your own business name. We configure and monitor the integration. Approval, fees, settlement, refunds and chargebacks are matters between you and that provider. Stream Edge Solutions is not a payment intermediary or an acquirer, and no customer money reaches us.
Yes. It is a rolling monthly plan, cancellable in writing on 30 days’ notice with no minimum term, and cancelling stops future billing periods. You keep the store, and we hand over backups, credentials, monitoring configuration and documentation so another provider can take over. Our Refund & Cancellation Policy sets out how a part-used period is treated.
That is why updates go to a staging copy first and why a restore is verified monthly. If something still breaks in production, rolling it back is covered by the plan. What is not covered is repairing damage caused by someone else editing the live store directly, which is quoted as separate work.
How this plan is cancelled, and what happens to money already paid.
The full terms, item type by item type, are in the Refund & Cancellation Policy — see subscriptions. How the work reaches you is covered by the Delivery & Fulfilment Policy.
We would rather point you at the right thing than sell you the nearest one. Ask us before you buy — no obligation.
Others that solve nearby problems, in case this is not quite the right fit.
Support · Plans
A monthly subscription, billed each month: updates, backups, uptime monitoring and 2 hours of changes.
Price
$99per month
Support · Security
A monthly subscription: dependency vulnerability scanning, tested patching and a written security report.
Price
$199per month
E-commerce · Optimisation
Fewer steps, clearer costs, better error handling and a payment path that fits a phone
Starting from
$599one-off
Or see all 12 in E-commerce Solutions.